August 1, 2012

Progress in July

For advertisers

We've now finished all of the changes for listings moderation. Current process is producing a fairer environment for everyone as the quality of the listings has improved and the 'fake listing problem' is resolved. Thanks for all your feedback as we have progressed through these changes.

For users

We now have more consistently reliable listings on the site. We have also upgraded the reviews and questions functionality so you get give your opinion and get feedback from an advertiser. We have a new design coming soon which we hope will make the site easier to use.

July 4, 2012

What we did in June

Busy month and we have made some great progress in delivering some new stuff.

For everyone

Advertisers can now place their Twitter feeds on their listing. Over the last few weeks over 50 feeds have been added, a real surprise - some faves:
Advertisers can also include a YouTube video (if you have a video hosted elsewhere and want to get it on the site, ask in the forums). This went live yesterday and several videos went straight up, including: Bella Amore in Auckland. Update: now deleted, but this one's better ;) https://massagerepublic.com/female-escorts-in-lisbon/sahra-s-cort

For users 

We have changed the layout for the listings and search to present information more clearly and help people get around the site.

For advertisers

We have changed the process for new and existing listings as we were getting swamped with fake ones. We know this is a bit of a pain for some people, but believe this is important for us to be able to deliver a viable service.
June 20, 2012

Improving photo quality

You might wonder how hard it is to explain to people why they should put up real photos on a listing... At the moment, it seems to be impossible. If someone is using photos of a model or actress, this is completely unfair for real people advertising their services. It is also the largest source of complaints from customers.

Previously, we put a new process in place to give people a chance to fix up their listings and make sure that they were OK. All we managed to produce were hundreds of fake listings.

Our development team went back to the drawing board - literally ;)


This was the simple picture they actually let me post... What we now have is a lot more complicated than it should be, but should provide the basis for making sure we get rid of the fake photo problem.

If you have any comments or want more info please get in touch. If you see fake photos on the site, hit the report button!

Update: As of 22 June 2012, every listing will be checked before getting published

June 6, 2012

Fighting Fake Photos

One of the main complaints from users of the site is that there are too many advertisers using photos that don't represent the individual on a listing. We have also had complaints from advertisers about it not being fair is someone else is using photoshoots of famous film stars or models. For Massage Republic to provide a useful service to users and results for advertisers, this is obviously not a great situation to be in.

Over the last couple of weeks we have put in place a new process for dealing with fake photos. This is now live and over the next weeks we will be proactively going through listings and evaluating them alongside all of the user reports we have.

This means advertisers who post fake photos will get their listings blocked and persistent offenders will get their accounts blocked. You have been warned!
May 28, 2012

What we did in May

First, thanks to all of you who have got in touch to send comments and positive feedback. Equal thanks go to those who complained something didn't work as expected - we love to hear about any problems as this helps us get better for everyone.

For everyone 

We have added in questions and improved reviews. Questions mean users can get in touch to ask individual questions about the services advertisers provide and everyone can see the answers (if they are useful) or they can be answered privately.

For users 

You now get a page where you can see all of your reviews, questions and favourites on a single page. When you make a review or question, it is now linked to your page so others can see this info. This is the first step we are making to creating a space you can share with others on the site.

For advertisers

We just launched a new individual listing view. This layout gives us more space to present listings better and we hope you like it. At the beginning of June you will also receive your first performance report. This will tell you about the activity on your listing in terms of views, messages and other contact actions.

I have to take this opportunity to ask the small amount of advertisers who are: posting fake photos, making multiple user accounts and generally trying to get better results by cheating to please stop. We are having to get really tough on blocking accounts and moderating listings; none of this will help you get better results in the long-run. Please get in touch if you have needs which are not covered today and we will try to help.

What next?

We're working hard to make Massage Republic a place where users and advertisers both get benefit from the site. Suggestions are welcome here. To keep updated, subscribe by RSS below or by email in 'Follow by email' on the right.
May 3, 2012

Verified photos & new galleries

Many users have been complaining about fake photos on the site (and reporting them, thanks!). We know this is a real concern and have just made a feature so that advertisers can verify their photos - you can find this from your listings page. This is a paid service because of the time involved in processing requests, but you do get priority in the listings, whether basic or paid, so we know this will pay back very quickly.

We also just launched a new photo gallery. As well as looking better on a normal browser it will produce better results on mobile devices, so users will be able to get a better view of your photos.
April 27, 2012

Payments

We heard a few people were having payment problems for multiple payments. Our current payment provider CCBill has made a change and this should work now. Please get in touch if you are having any problems.

We are looking into making available other payment providers. If you have any suggestions on what payments gateways you would like to see, please send us a mail or comment on this post.