May 28, 2012

What we did in May

First, thanks to all of you who have got in touch to send comments and positive feedback. Equal thanks go to those who complained something didn't work as expected - we love to hear about any problems as this helps us get better for everyone.

For everyone 

We have added in questions and improved reviews. Questions mean users can get in touch to ask individual questions about the services advertisers provide and everyone can see the answers (if they are useful) or they can be answered privately.

For users 

You now get a page where you can see all of your reviews, questions and favourites on a single page. When you make a review or question, it is now linked to your page so others can see this info. This is the first step we are making to creating a space you can share with others on the site.

For advertisers

We just launched a new individual listing view. This layout gives us more space to present listings better and we hope you like it. At the beginning of June you will also receive your first performance report. This will tell you about the activity on your listing in terms of views, messages and other contact actions.

I have to take this opportunity to ask the small amount of advertisers who are: posting fake photos, making multiple user accounts and generally trying to get better results by cheating to please stop. We are having to get really tough on blocking accounts and moderating listings; none of this will help you get better results in the long-run. Please get in touch if you have needs which are not covered today and we will try to help.

What next?

We're working hard to make Massage Republic a place where users and advertisers both get benefit from the site. Suggestions are welcome here. To keep updated, subscribe by RSS below or by email in 'Follow by email' on the right.
May 3, 2012

Verified photos & new galleries

Many users have been complaining about fake photos on the site (and reporting them, thanks!). We know this is a real concern and have just made a feature so that advertisers can verify their photos - you can find this from your listings page. This is a paid service because of the time involved in processing requests, but you do get priority in the listings, whether basic or paid, so we know this will pay back very quickly.

We also just launched a new photo gallery. As well as looking better on a normal browser it will produce better results on mobile devices, so users will be able to get a better view of your photos.